Intake Specialist

Crowe Paradis: The Right Fit at The Right Time.

“Are you The Right Fit? Is This The Right Time?”

If you are committed, compassionate, competitive and goal driven, we want to meet you! The Crowe Paradis Team is hiring individuals that are:

• Committed to doing meaningful work with tangible outcomes
• Driven to balance compassion with efficiency
• Motivated by healthy competition to do their best work
• Obsessed with achieving individual and team goals

Crowe Paradis, the fastest growing Social Security and Medicare benefit advocacy firm in the United States is looking for FT and PT Intake Specialists. As an Intake Specialist, you will be responsible for educating our claimants on the SSDI process as well as managing a caseload of new and existing claims.

To be successful in this role you must have:

• Impeccable attention to detail and a commitment to complete accuracy in all that you do
• A passion for customer service and the ability to work both compassionately and efficiently
• Experience in a high volume, fast paced office environment
• Experience in a role that requires extensive phone and sales work
• Superior time management skills and the ability to effectively manage multiple priorities
• Preference will be given to candidates that are fluent in both English and Spanish

Do you have what it takes?

In this role, you will develop our caseload of long-term disability (LTD) policy holders. You'll use your proven sales experience to educate claimants about the social security disability process and work to explain why the claimant needs to retain our services as their social security disability advocate. You'll leverage your closing skills and display your organizational skills to schedule follow-up calls to our prospects who have received information to ensure they have completed all of the steps necessary for initial engagement. You'll have the opportunity to contribute to departmental goals as well as independently deliver on your own weekly, monthly, and quarterly targets.

General Skills Required:

• BS/BA Degree and 2+ years experience working in a call center environment or insurance benefit claim organization is strongly preferred
• Excellent organizational and communication skills (oral and written), ability to manage multiple projects independently, and pursue multiple objectives simultaneously
• Must have extensive experience and be skilled in the use of programs such as MS Word, Excel, and PowerPoint
• A passion for demonstrating positive energy and enthusiasm by taking pride in your work while finding satisfaction, fulfillment and some fun

This is a 90 day temporary to permanent position. To be considered, please send your resume and salary requirements to: careers@croweparadis.com. No phone calls please.

The Intake Specialist is a non-exempt position with no travel requirements.

Please note: Applicants for employment in the U.S. must possess work authorization that does not require sponsorship for a visa now or in the future.