Legal Support Specialist

Crowe Paradis: The Right Fit at The Right Time.

“Are you The Right Fit? Is This The Right Time?”

If you are committed, compassionate, competitive and goal driven, we want to meet you! The Crowe Paradis Team is hiring individuals that are:

• Committed to doing meaningful work with tangible outcomes
• Driven to balance compassion with efficiency
• Motivated by healthy competition to do their best work
• Obsessed with achieving individual and team goals

Crowe Paradis, the fastest growing Social Security and Medicare benefit advocacy firm in the United States is looking for Legal Support Specialists.

Essential Duties of Legal Support Specialist:

• Maintain assigned Advocate's calendar and scheduled hearings in a shared calendar and update the database accordingly
• Request medical records according to individual case situation
• Scan and save medical records
• Organize and submit medical records to the Office of Disability Adjudication and Review (ODAR) in a timely manner and according to policy
• Communicate with Account Managers regarding information needed from LTD carriers
• Communicate with ODAR offices to confirm the receipt of medical records, correspondence sent via ERE and the follow up on the status of Notice of Decisions
• Submit pre-hearing and other memoranda to ODAR as needed
• Request copies of "paper files" from ODAR and retrieve it from the local SSA office when applicable
• Post Hearing Homework - follow up on any missing medical records the Judge has asked we submit while the claim is left open after hearing
• Solicit post hearing notes and any last act/status changes - updates the database accordingly
• Draft and submit withdrawal letters and postponement letters to ODAR
• Manage miscellaneous mailings to advocate such as close outs and AOD letters
• Coordinate the review of Appeals Council denials with the regional advocate to determine if the case will be referred to an advocate outside for a Federal Appeal or confirm with regional advocate whether or not the claimant wishes to go on to the IC level and repeat the process
• DDS requests - working up DDS requests if the OTR project is not taking them
• Answer phones in a professional and timely manner as needed
• Log into the Legal Skillset line according to schedule

General Skills Required:

• Excellent organizational skills; ability to manage multiple priorities and tasks and prioritize tasks and assignments appropriately; results oriented;
• Excellent verbal and written communication skills;
• Excellent customer service and consistent follow-up;
• Analytical and critical thinking skills, with demonstrated consistent sound judgment and decision-making skills; ability to identify potential problems and provide proactive solutions for management of problems; ability to recognize need for supplemental resources;
• Ability to analyze issues and extrapolate appropriate solutions;
• Ability to model a high level of accountability and personal integrity; ability to communicate across the organization openly and with respect.

Qualifications:

• BS/BA Degree or equivalent with a minimum of 1-3 years work experience in related field;
• Experience working in a call center environment, preferably in an insurance or benefit claim organization;
• Excellent organizational and communication skills (oral and written), ability to manage projects independently, and pursue multiple objectives simultaneously;
• Must have extensive experience and skill in the use of programs such as MS Word, Excel, and PowerPoint.

This is a 90 day temporary to permanent position. To be considered, please send your resume and salary requirements to: careers@croweparadis.com. No phone calls please.

The Intake Specialist is a non-exempt position with no travel requirements.

Please note: Applicants for employment in the U.S. must possess work authorization that does not require sponsorship for a visa now or in the future.

CROWE PARADIS IS AN EQUAL OPPORTUNITY EMPLOYER

Crowe Paradis: The Right Fit at The Right Time